Dutch bank seems to be number-challenged

(No, this isn't about the Kotsbank.)
I never really trusted banks in the first place, and even less so now. It turns out there's a bank in the Netherlands which can't even tell two different accounts apart.
Yes, I am one of those bastards who has multiple saving accounts, two of those with the same bank, the Holland Beleggingsgroep. One of them is for my retirement fund (I run my own company, no cushy state-sponsored pension arrangements for me), the other one contains personal financial reserves.
The not-so-funny thing though is that I transferred 1.500 euros to the one account, where it never arrived. Yet it turned up on the other one.
Since the employees of the Holland Beleggingsgroep can't even tell two totally different accounts with different client names and numbers apart, I wonder. What else do they fuck up?
Their website mentions their 'Dutch mentality' as an advantage, so an apology will probably not be forthcoming.

12:41

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